Agent Customer Support (English Speaking agents)
lastminute.comBengaluru, Karnataka, India
Posted April 6, 2026
Full Time
About the Company
lastminute.com is a leading European travel-tech company specializing in dynamic holiday packages. With a focus on simplifying and personalizing the travel experience, lastminute.com offers a wide range of services including flights, hotels, holidays, and cruises through its proprietary Dynamic Holiday Packaging engine. As one of the few fully licensed European tour operators, the company provides unlimited real-time travel combinations, enhanced customer protection, and exclusive deals, making it a distinctive player in the industry.
Job Description
At lastminute.com, we are looking for a Customer Support Agent to help us power up the traveller's journey for millions of holidaymakers. The role involves identifying customer needs, investigating and recommending solutions, and maintaining coordination within teams to collaborate on solutions and escalations.
Requirements
- Excellent verbal and written communication skills
- Problem-solving skills
- Computer literacy, ability to work on excel, PowerPoint, word, and customized company-based applications
Benefits
- Inclusive, friendly, and international environment
- Professional and managerial skills development training paths
- Access to e-learning platforms such as O’reilly, Udemy, Coursera