Senior Customer Support Associate

As a Senior Customer Support Associate at Lattice, you will provide consultative support to enterprise customers, partner with Customer Success teams, and drive efficiency across the team.

Requirements

• 2-3 years of experience in customer support
• Outstanding communication skills and ability to collaborate cross-functionally
• Multi-tasking, prioritization, attention to detail, and organization
• Aptitude for learning new products and technologies

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life, AD&D, and Disability Insurance
• Emergency Weather Support
• Wellness Apps
• Paid Parental Leave
• Paid Time off inclusive of holidays and sick time
• Commuter & Parking Accounts
• Lunches in the Office
• Internet and Phone Stipend
• 401(k) retirement plan
• Financial Planning
• Learning & Development Budget