Customer Service Specialist - OCS
LavazzaUnited States • New York, United States
Posted March 11, 2026
Full Time
About the Company
We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels.
Job Description
We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending.
Requirements
- Four year college degree from an accredited institution, Business or related field preferred
- 2+ years for direct Customer Service experience required
- Microsoft Office proficiency is required; experience in ERP (particularly SAP) systems is preferred
Benefits
- Competitive Medical, Vision, Dental Benefits
- 401K Package
- Employee Assistance Program
- Hybrid Work Schedule
- Tuition Reimbursement
- Performance Development Plans
- Employee Discounts
- Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
- Flexible business casual dress code - jean friendly!
- Free coffee, anytime!
