Bilingual Client Intake Specialist (Mandarin & English)
Law Offices of Sabrina LiUnited States • Taiwan
Posted April 1, 2026
Full Time
About the Company
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa and Central and South America.
Job Description
We are seeking a proactive and detail-oriented Bilingual Client Intake Specialist to serve as a primary point of contact for clients while providing administrative support to our team. The ideal candidate should have fluency in Mandarin and English, will excel in client communication, scheduling, organization, and coordination.
Requirements
- Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role
- Bachelor's degree in communications, business administration, or related field preferred
- Fluent in Mandarin and English, both written and verbal
- Prior experience with a U.S.-based law firm, preferably specializing in immigration law (highly preferred)
- Familiarity with CRM software, virtual communication tools, and scheduling applications
- Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools
- Strong interpersonal skills, attention to detail, and ability to multitask
- Reliable internet connection and dedicated home office setup
- Familiarity with communicating through social media platforms such as RedNote, WeChat, Facebook, Instagram, WhatsApp, and LinkedIn
Benefits
- Holiday pay for all U.S. federal holidays observed by the firm
- Performance-based bonuses to reward your contributions
- Periodic remuneration reviews to ensure fair and competitive compensation
