Benefit Programs Specialist IV

King and Queen County is seeking a Benefit Programs Specialist IV to provide excellent customer service to citizens. The ideal candidate will be a compassionate and team-based professional who can work in a rural county with a community of dedicated professionals.

Requirements

• Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff
• Provides training to other eligibility workers on an individual or group basis
• Prepares case records and reports
• Works on the most complex and sensitive cases
• Collects and compiles statistics from caseloads
• Provides consultation regarding complex cases
• Coordinates training programs and orientation for new employees and clients
• Ensures that established deadlines are met
• Prepares monthly reports and maintains records of activities
• Assists in training new staff on policy and procedural matters
• Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs

Benefits

• Comprehensive health insurance
• Retirement plan
• Paid time off
• Life insurance
• Disability insurance