Family Services Specialist I

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. The job involves performing routine- to journey-level casework activities and working closely with supervisors to implement case actions.

Requirements

• Interprets laws, policies and regulations as applied to specific area of responsibility
• Monitors, coordinates and administers specific programs as assigned
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
• Informs clients of related service programs rules/regulations, and right to participate
• Presents cases to determine appropriate services and writes/implements service plans
• Provides case management services to monitor compliance
• Manages program waiting lists
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services
• Completes necessary federal, state and local planning and reporting requirements
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
• Conducts overall monitoring of programs in specific area of responsibility
• Serves as resource to clients and the community in area of expertise
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Free annual membership to Pulaski YMCA
• Onsite Gym and Employee Fitness Program
• Staff enrichment activities and celebrations
• Onsite monthly counseling availability