Quality Manager
LeadDeskHelsinki, Uusimaa, Finland ⢠Lappeenranta, South Karelia, Finland
Posted November 3, 2025
Full Time
About the Company
LeadDesk provides a scalable, cloud-based contact center software for enhanced sales and service.
Job Description
Quality Manager position at LeadDesk, responsible for ensuring quality for LD core products, leading two teams of 14 professionals, and managing priorities and deliveries to meet client needs.
Requirements
- Strong sense of ownership over delivery, including accountability for meeting deadlines and managing product releases
- Customer facing experience
- Proven practical experience in overseeing the daily execution of product testing
- Proven leadership experience in Software Development or Quality Assurance
- Demonstrated experience in line management and people leadership
Benefits
- Hybrid work model
- Flexible working hours
- Full-time and permanent employment
- Competitive salary
