Customer Service Representative

We are looking for a Customer Service Representative to join our team at LeadVenture. In this role, you will answer inbound phone calls from past, potential, and existing customers to address questions about the Frazer program and troubleshoot various issues.

Requirements

• Associates Degree in Information Technology or related field
• Above-average customer service skills
• Motivation to succeed in a team-oriented environment, while also working independently
• Time management and multitasking skills
• Strong written/verbal communication and mathematical skills
• Adaptable to change, natural troubleshooting abilities
• Confidence to make suggestions for process and software improvements