Customer Service Representative
Venture Tech Solutions, Inc.Plantation, Florida, United States
Posted April 10, 2026
Full Time
About the Company
Venture Tech Solutions, Inc., established in 2007, specializes in innovative web technology solutions to address unique business challenges. Our team of experts provides comprehensive services including branding, financial vertical market lead generation, increased web traffic, and data monetization, aiming to enhance online presence and profitability through measurable improvements.
Job Description
Customer Service Representative to receive and handle incoming calls from enrolled customers, assisting them with their questions or needs.
Requirements
- Answer inbound calls from enrolled customers
- Identify customer needs and offer the most appropriate resource or resolution
- Ensure service delivered to our customers meets contractual goals and other KPIs
- Greet customers in a courteous, friendly, and professional manner
- Listen attentively to customer needs and concerns
- Demonstrate empathy while maximizing opportunity to build rapport with the customer
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance