Technical Support Manager
LeadVentureā¢United States ā¢ Belize
Posted March 30, 2026
Full Time
About the Company
LeadVenture is a leading digital solutions provider specializing in websites, eCommerce, parts sales, and digital marketing for over 40,000 dealers. Serving 200 OEMs and distributors, the company offers turnkey solutions to drive sustainable growth through increased sales. With a focus on innovation and customer success, LeadVenture aims to revolutionize digital outreach.
Job Description
The Technical Support Manager leads one or more technical support teams through front-line supervisors, responsible for scaling support operations, setting direction, and delivering consistent business and customer outcomes.
Requirements
- 5+ years of experience in technical support, customer support, or service operations, preferably in a SaaS or technology environment.
- 2+ years of experience managing supervisors, team leads, or other people leaders.
- Strong analytical, communication, coaching, and leadership skills.
- Ability to balance strategic planning with day-to-day operational execution.
- Proficiency with CRM, ticketing, reporting, and productivity tools.
Benefits
- Visa Sponsorship
- Generous Paid Time Off
- 401k Matching
