Bilingual Patient Access Specialist
Legacy Community HealthHouston, Texas, United States
Posted March 2, 2026
Full Time
About the Company
Legacy Community Health is a comprehensive healthcare system serving over 50 locations in Texas, offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services. As the largest Federally Qualified Health Center (FQHC) in Texas and a United Way affiliate since 1990, Legacy is committed to providing high-quality healthcare to underserved communities without regard to ability to pay.
Job Description
Be the friendly voice that helps patients navigate their healthcare journey with ease and compassion. As a Bilingual Patient Access Specialist I, you will schedule appointments, provide crucial information to patients, and work in a nurturing and collaborative space.
Requirements
- Manage inbound and outbound calls in a call-center environment, serving as the voice of Legacy.
- Maintain a positive attitude and demonstrate a commitment to helping others.
- Schedule patient appointments following established protocols and processes.
- Discuss referrals, insurance status, and eligibility to ensure appropriate patient access to care.
- Accurately complete required data entry including patient demographics and call logging.
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership