Bilingual Patient Access Specialist I (Contact Center) - Job Overview
Legacy Community HealthHouston, Texas, United States
Posted April 7, 2026
Full Time
About the Company
Legacy Community Health is the largest Federally Qualified Health Center (FQHC) in Southeast Texas, delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
Job Description
Welcome to a place where your voice is the guiding light for our patients' healthcare journeys. As a Bilingual Patient Access Specialist I, you will be the friendly voice that helps patients navigate their healthcare journey with ease and compassion.
Requirements
- Manage inbound and outbound calls in a call-center environment, serving as the voice of Legacy.
- Schedule patient appointments following established protocols and processes.
- Discuss referrals, insurance status, and eligibility to ensure appropriate patient access to care.
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership