Customer Support / Call Center Agent (m/w/d)

Legalhero is a modern platform for legal protection insurance and lawyers, revolutionizing the handling of damage cases. As a Customer Support / Call Center Agent, you'll be the first point of contact, responsible for professional processing of concerns, customer database maintenance, and providing service-oriented advice.

Requirements

• Professional processing of concerns
• Documentation and maintenance of customer database
• Transmitting concerns to responsible lawyers
• Identifying customer needs and providing information
• Providing service-oriented advice and supporting customers

Benefits

• 100% takeover of a Germany ticket
• Corporate benefits account with discounts
• Occupational pension scheme with 20% employer contribution
• Play & fun after work
• Free drinks, fresh fruit, and muesli