The Leidos Digital Modernization sector is seeking an experienced Senior Project Manager Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across multiple DoD organizations. The ideal candidate will work alongside government partners, engineers, and other industry teammates to translate operational and strategic requirements into scalable, production-ready solutions.
Requirements
- Coordinate and manage project portfolios to meet strategic and contractual objectives
- Oversee execution of customer agreements, ensuring timelines, budgets, deliverables, and resources align with defined use cases and technical requirements
- Ensure cost, schedule, and technical objectives are achieved while proactively identifying and mitigating risks
- Maintain proactive communication with stakeholders, serving as the primary liaison between the customer and internal delivery teams
- Ensure alignment between technical execution, business outcomes, and program performance goals
- Develop and implement a User Support Operations Plan to manage all support service-related aspects
- Design, operate, and maintain an User Support Desk across multiple security environments
- Monitor and evaluate User Support Desk performance, implementing continuous improvement processes
- Manage user onboarding and account management processes, ensuring compliance with security requirements
- Implement access management mechanisms to control user access to data, tools, and services
- Prepare and submit regular reports on User Support Desk metrics and performance
- Lead and mentor a team of 8-15 direct reports, fostering a collaborative and high-performance culture
- Drive modernization efforts for User Support systems, integrating advanced technologies to enhance user experience
- Collaborate with cross-functional teams to ensure effective service delivery and customer satisfaction
- Identify and implement process improvements to enhance operational efficiency and effectiveness
- Facilitate training and development opportunities for team members to enhance skill sets and performance
Benefits
- Pay Range $92,300.00 - $166,850.00
- Active Top Secret (TS) clearance with SCI eligibility
- Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or related discipline and 8 years of relevant experience OR Master’s degree in a related field and 6 years of relevant experience
- Minimum of 8 years of experience in project management or related roles
- Experience managing complex IT or systems integration projects in Federal or DoD environments
- Experience managing cross-functional teams delivering cloud, data, AI/ML, or enterprise platform capabilities
- Experience operating within SAFe or large-scale Agile frameworks supporting enterprise systems
- Experience managing project risk, schedule, cost, and performance metrics in cost-reimbursable contract environments
- Proven experience managing user support operations in a technical environment
- Strong understanding of IT service management and support processes
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders
- Demonstrated leadership experience managing teams of 8-15 direct reports
- Ability to analyze data and metrics to drive decision-making and process improvements
