Technical Account Manager

We invite you to apply for a Business Development Technical Account Manager position if you are detail-oriented, proactive, communicate effectively, and possess strong analytical and creative thinking skills. In this role, you'll transform partner needs into product development requests, foster both internal and external relationships built on trust, and support business growth from onboarding through future development.

Requirements

• Must be able to learn and deeply understand product, business model and market
• Partner with both the customer and the product team to ensure we are building a product that fits both LT and our customers' needs
• Must be able to leverage technical expertise to drive sales conversations and outcomes
• Deep understanding of analytics to self-serve analytics/reporting internally and externally
• Experience in Technical Account Management, Customer Success Engineering, Solutions Consulting, or similar customer-facing technical roles
• Strong technical aptitude with the ability to understand complex systems, APIs, integrations, and workflows
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of building strong customer relationships and driving account growth or retention
• Strong project management, organization, and prioritization abilities

Benefits

• Medical, dental, vision insurance
• 401(k) matching
• Life insurance
• Pet insurance
• Competitive PTO (paid time off) policy