Technical Account Manager(Remote)

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets using AI-native platforms.

Requirements

• Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience
• 2-3+ years of experience in a hands on technical role
• 2-3+ years of experience delivering successful customer implementations
• Strong technical background with a good understanding of SaaS platforms, APIs and cloud services
• Excellent project management skills with the ability to juggle multiple projects simultaneously
• Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders
• Exceptional organizational and problem-solving skills
• Strong communication skills in English (both written and verbal)
• Comfortable working EST hours