Customer Support Operations Specialist (Riga)
LevelpathLatvia
Posted October 23, 2025
Full Time
About the Company
Levelpath is an AI-native procurement platform that transforms global enterprises' indirect spend management through intelligent automation. With features like an intuitive interface, advanced workflow orchestration, and a proprietary Hyperbridge reasoning engine, Levelpath offers real-time intelligence and visibility across procurement activities. Trusted by Fortune 500 companies such as Ace Hardware and Amgen, Levelpath's AI architecture enables smarter collaboration, faster operations, and scalable procurement that drives business value.
Job Description
Levelpath is seeking a Customer Support Operations Specialist to join their Riga team. The role involves handling customer support requests, documenting issues, and advocating for customers within the platform. The position requires adaptability, problem-solving skills, and a passion for delivering delightful procurement experiences.
Requirements
- 2+ years of experience in a data analyst/reporting role
- Demonstrated experience problem-solving with attention to detail
- Stellar organizational skills and experience improving processes
- Proficiency in Excel or Google Sheets
- Strong written and verbal communication skills
- Adaptability and ability to flourish in a fast-paced environment
- Effective collaboration and self-starter mindset
Benefits
- Health insurance
- Competitive compensation and equity package
- Commuter benefits (paid public transport or office parking)
- In-office snacks and team lunches twice a week
- Team-driven happy hours and celebrations
