Customer Support Specialist

Customer Support Specialist to join a mobile-first platform powered by AI, revolutionizing the modern procurement software industry. Drive impact by focusing on customer experience, building strong relationships with customers, and advocating for their needs.

Requirements

• Empathy, patience, and a sense of urgency when supporting customers
• 4-6 years of experience in a customer-facing/customer-management role
• B2B SaaS experience in a fast-paced environment

Benefits

• 100% Medical, dental, and vision insurance
• Flexible PTO, Parental Leave, Sick Leave
• Competitive compensation and equity package
• 401k
• Commuter benefits
• In-office snacks and Friday team lunches
• Team-driven happy hours and celebrations