Customer Success Specialist
LevelUpPhilippines
Posted February 12, 2026
276000 - 300000 PHP
Full Time
About the Company
LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners.
Job Description
We are seeking a Customer Success Specialist to manage high-volume accounts, execute commercial processes, and foster strong customer relationships. The ideal candidate has 1-2 years of experience in a customer-facing role, proficiency in CRM tools, and excellent written and verbal communication skills.
Requirements
- 1–2 years of experience in a customer-facing role
- Experience using CRM tools like Salesforce and CS platforms like Gainsight
- Proficient in Google Suite
- Exceptional written and verbal communication skills
- Proven experience in customer retention, managing escalations, and comfort in holding live customer calls
Benefits
- Fully remote work arrangement
- HMO
- 13th month pay
- Equipment provided
