Customer Relationship Manager
LexisNexis Risk SolutionsCardiff, Wales, United Kingdom
Posted February 25, 2026
Full Time
About the Company
At LexisNexis Risk Solutions®, we believe in using data for good to solve problems and make a positive impact on people, industry and society. We deliver enhanced value to our customers by leveraging the power of insight through data, advanced analytics and innovative technologies to help them solve problems, make better decisions and improve operations. Our technologies, decision tools and services give our customers a clear advantage in evaluating and predicting risk, enhancing operational efficiency and protecting their consumers. Our businesses span the following sectors: Aviation | Chemicals/Energy | Corporations/Non-Profits | Financial Services | Government | Healthcare | HR | Insurance | Law Enforcement & Public Safety | Tax | Retail/Ecommerce
Job Description
Customer Relationship Manager role supporting sales team and ensuring a smooth, positive experience for new and existing customers. Close collaboration with sales and internal stakeholders to help meet revenue targets and drive process improvements.
Requirements
- Strong problem-solving skills
- Ability to apply knowledge and give clear advice
- Customer-first mindset
- Experience working in a B2B environment
- Solid administrative background
- Excellent work ethic and drive to succeed
- Ability to communicate effectively
- A keen eye for detail
Benefits
- Generous holiday allowance
- Health screening
- Wellbeing programs
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care
- RECARES days
- Access to employee resource groups
- Access to extensive learning and development resources
- Access to employee discounts scheme