Business Development Manager / Hybrid

LexisNexis Legal & Professional is seeking a Business Development Manager to drive new business and expand revenue across solution lines. The role involves identifying opportunities, building customer relationships, and delivering a positive customer experience. The ideal candidate will have experience in sales, preferably in software or technology environments, and strong communication and relationship-building skills.

Requirements

• Proactively identify, qualify, and close new, upsell, and cross‐sell opportunities.
• Develop and execute a clear sales strategy for your territory.
• Build a strong pipeline and maintain accurate forecasting using CRM tools.
• Lead deal negotiations and manage the full sales cycle.
• Achieve annual revenue and performance targets for your business unit.
• Build and maintain long‐term, trust‐based relationships with key decision‐makers.
• Conduct regular meetings to understand customer goals and align solutions to their needs.
• Respond promptly to customer inquiries and ensure seamless communication across teams.
• Develop and implement initiatives to improve customer loyalty and product adoption.
• Use CRM tools to manage customer data and provide actionable insights.
• Partner with account management and other teams to deliver a cohesive customer experience.
• Contribute to customer retention by identifying growth opportunities and potential risks.
• Maintain up‐to‐date CRM records, including opportunity status and pipeline details.
• Participate in weekly planning, review sessions, and team activities to support continuous improvement.
• Apply product and industry knowledge to help customers make informed decisions.

Benefits

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave