Pre-Sales Tech Support Rep II

We are looking for a Pre-Sales Tech Support Rep II to join our team in Johannesburg. As a Sales Development Representative (SDR), you will be responsible for identifying, qualifying, and nurturing prospects through inbound leads and outbound prospecting. You will engage prospects and clients through multi-channel methods, respond to inbound requests, and qualify interest and interact with clients or prospects to assess their potential needs. We offer a flexible working schedule, a healthy work-life balance, and a range of wellbeing initiatives, including shared parental leave and study assistance.

Requirements

• Engage prospects and clients through multi-channel methods such as phone calls, emails, social networks, and social selling within targeted call campaigns.
• Respond promptly to inbound requests (MQL and SQL) generated by the Marketing team.
• Qualify interest and interact with clients or prospects to assess their potential needs.
• Nurture targets using a structured and personalized approach to convert prospects into business opportunities and schedule appointments.
• Deliver solution-oriented presentations tailored to identified client needs
• Communication: Strong verbal and written communication skills.
• Resilience: Ability to handle rejection and work in a high-target environment.
• Tools: Familiarity with CRM systems (Salesforce), LinkedIn Sales Navigator, and AI sales tools.
• Experience: Often requires 2–5 years of experience in sales or lead generation

Benefits

• Shared Parental Leave
• Study Assistance
• Sabbaticals
• Flexible working hours
• Wellbeing initiatives