Senior Quality Manager

The Sr. Quality Manager serves as the strategic lead for product integrity and the primary custodian of the Quality Management System (QMS) in our manufacturing environment.

Requirements

• Develop, implement, and maintain a QMS that complies with ISO 9001/17025 or other industry-specific standards.
• Lead internal audits; serve as the primary liaison for third-party registrar audits and customer quality inspections.
• Champion root cause analysis using methodologies like 5-Why, or DMAIC to address non-conformances and reduce scrap or rework.
• Oversee document control, ensuring all work instructions, quality manuals, and records are current and accessible.
• Lead and mentor a team of quality engineers, technicians, and inspectors to ensure standards are met at every production stage.
• Evaluate and monitor vendor performance, conducting supplier audits as necessary to ensure raw material integrity.
• Track and report on key performance indicators (KPIs) such as defect rates, First Pass Yield, and cost of quality to senior management.