Case Resolution Specialist

Libra Solutions is seeking a highly responsive and goal-oriented Case Specialist to join our Special Resolutions Team. This role requires an energetic and driven professional who can positively impact both financial outcomes and customer experience. The ideal candidate demonstrates strong decision-making skills and consistently delivers results aligned with targeted performance goals.

Requirements

• High School diploma or GED required
• Minimum of 2 years of experience in an office or contact center environment
• Experience in Healthcare, Legal, Insurance, or Financial Services Industries
• Strong ability to leverage technology and data-driven insights
• Excellent verbal and written communication skills

Benefits

• medical
• dental
• vision
• life insurance plans
• 401k with company match
• paid time off