Manage end-to-end delivery of testing services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive testing expertise to testing team to provide high quality database that meet customer requirements.
Requirements
- Attend Kick Off Meeting and regular project meetings until Study Go Live.
- Create Edit Checks Test Plan document and write test cases.
- Release Edit Checks Test Plan to the testing team to conduct testing activities.
- Comprehend study protocol and share the basic requirement of protocol with validation project team.
- Perform eCRF and Time & Events QC as per QC checklist.
- Test email alerts
- Review ASB and Edit Specification document, provide input and escalate issues if any.
- Document all testing documentation in eDMSF in a timely manner.
- Co-ordinate with internal Customers on a regular basis and establish strong Communications with them.
- Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables.
- Implement proactive quality management plans across multiple projects/programmes.
- Track service performance and provide leadership to identify root cause of issues and implement remedial actions.
- Continuously look for opportunities to improve the process; work with team to develop and implement plan to re-organize and drive change across multiple projects/programme (with minimal support)
- Ensure timely follow-up and resolution of compliance issues.
- Serve as Subject Matter Expert (SME) for validation group.
- Train and mentor Testing Team Members.
- Provide end to end Project Management for testing activities in the team, e.g. proactive and accurate resource planning, planning for deliverables, identifying risks (if any) and escalate such risks to the Manager.
- Conduct Quality Reviews as applicable.
- Review the QIP for appropriate budget allocation and communicate if any out of scope activities are noted.
- Review individual project financial performance and communicate issues to the appropriate stakeholders. Ensure adherence to study budgets.
- Supervise implementation of new technology.
- Serve as primary point of contact for Internal Customers on testing deliverables.
- Provide justification for and perform direct negotiations with Internal Customers, e.g., timelines, financial, process, resources.
- Develop and maintain strong Customer relationships.
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
