Content Design Quality Specialist

Content Design Quality Specialist in Madrid, Spain to monitor and improve formatting standards and quality output, working with global suppliers and teams.

Requirements

• Trigger Quality Feedback Reports and improvement plans
• Analyze formatting quality issues and work on global and local improvement plans
• Lead root cause analyses and corrective actions & preventive actions for Content Design resources
• Support Talent Mangers and Quality Team in anticipating and dealing with quality issues
• Flag potential resources for promotion or demotion based on quality results
• Identify quality verified resources for Content Design Team
• Drive global quality strategy and establish tools to monitor the quality of formatting work
• Help to build and design a robust and efficient Quality system as well as the creation of SOPs related to this function
• Contribute to conceive developments/enhancements and best practices in formatting quality