Director Of Customer Experience & Order-to-Cash
LifelancerHyderabad, Telangana, India
Posted May 28, 2026
Full Time
About the Company
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Job Description
We are seeking a Director of Global Customer Experience & Order-to-Cash (GCX-OTC) to play a pivotal leadership role in shaping and executing our customer experience and service delivery vision for our Amgen India site.
Requirements
- Strategic thinking and foresight
- Interpersonal, networking and influencing skills
- Problem-solving and analytical skills
- Ability to understand business objectives and align CX accordingly
- Data-driven mindset and an aptitude for technology
- Drive results through growth mindset and team empowerment
- Deliver Global Digital Support on a scale
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance