Application Support Engineer
LIFELENZChicago, Illinois, United States
Posted January 22, 2026
65000 - 95000 USD
Full Time
About the Company
LIFELENZ is a rapidly growing team of 80+ mathematicians, engineers, designers, computer scientists, strategists and client success experts building a machine learning-based, advanced analytics workforce and human capital management platform.
Job Description
The Support Engineer at LIFELENZ is responsible for diagnosing, resolving, and preventing complex customer issues across our production platform. This role sits at the intersection of customer experience, product behavior, and engineering.
Requirements
- Strong technical troubleshooting skills
- Experience working with web-based applications, APIs, and backend systems
- Excellent written communication skills
- Ability to manage multiple concurrent issues
- Sense of ownership and accountability for customer outcomes
