Application Engineer II
Higher LogicUnited States
Posted March 23, 2026
Full Time
About the Company
Higher Logic is an industry leader in cloud-based engagement platforms.
Job Description
The Application Engineering Developer provides technical support to our Customer Services and Support teams by troubleshooting our software services, providing solutions, and detecting application bugs. They work to develop proficiency in product knowledge and build cross-functional relationships.
Requirements
- Troubleshoot customer reported issues
- Perform basic code analysis
- Write SQL database queries
- Escalate to appropriate team as necessary
- Develop proficiency in product knowledge
- Build cross-functional relationships
- Update documentation
- Monitor system resources and application issues
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan
- Paid Time Off
- Retirement Plan
