Data Center Operations Tier I Technician

The Data Center Operations Tier I Technician is responsible for the ongoing monitoring and daily management of building systems and physical infrastructure at Lightedge facilities, performing routine maintenance and optimization of all building systems, including power, HVAC, biometric security, and fire suppression systems.

Requirements

• Work with other Lightedge personnel, contractors, and vendors to diagnose and troubleshoot problems with data center equipment.
• Install servers and networking equipment into racks with associated network cabling.
• Work with project managers and technicians to facilitate new client service installations.
• Receive and document incoming shipments.
• Respond to and resolve alarm events affecting infrastructure and services.
• Follow established Change Control processes; review and follow MOPs for Change activities.
• Assist in the design layout, installation, and documentation of new racks and cages.
• Develops and maintains comprehensive knowledge of Lightedge physical infrastructure and building systems, including mission-critical power, cooling, and biometric security systems.
• Works with clients to resolve cabinet/cage infrastructure issues and power utilization.
• Ensure operational efficiencies and best practices for maintaining the availability and uptime of all 24X7 facilities, mission-critical operations, and infrastructure.

Benefits

• Other duties as assigned