Program Staff - Day Shift (Weekends) / Part-Time

The Program Staff will assist with day to day operations and maintain a safe environment for the men and women accessing the emergency shelter at Lighthouse Mission Ministry’s (LMM’s) Base Camp.

Requirements

• Maintain timely and accurate documentation regarding daily shelter events, incident reports, and mandatory reporting.
• Oversee proper handling of guest communication, including phone messages.
• Oversee reception functions including phones, security cameras, and greeting, ensuring the highest level of customer service at the Base Camp.
• Monitor all safety and fire hazards, as well as guest activity.
• Fulfill the guests' requests for articles of clothing, hygiene supplies, and etc.
• Maintain a positive, pleasant, and professional attitude.
• Provide and facilitate an environment that relationally shares with guests the full range of resources available to assist them, particularly further LMM programming, in overcoming the conditions that cause homelessness.
• Oversee, encourage and train volunteers and interns as needed.
• Embrace and use LMM's grace-based accountability philosophy.
• Any other job-related duties as assigned by the supervisor.