Do you want to be a key player at a fast-growing company? If you’re looking for an opportunity to challenge yourself, Linxup is the right place for you. We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers.
Requirements
- Related Bachelor’s Degree preferred (Sales, Marketing, Business Administration etc.)
- A 3+ year work history preferably in customer success or similar roles within a SaaS organization
- Genuine passion for creating a positive experience and bringing meaningful value to our customers.
- Team oriented individual who enjoys collaborating with others
- Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
- Ability to review customer performance data and trigger customer outreach accordingly
- Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization.
- A passion for building business plans, and executing strategic initiatives with your customers
- Comfortable in a fast-paced technology company, start-up experience is a plus
- Proven ability to succeed in an ever evolving, metrics-driven environment
- Previous experience in a role directly managing customer success and onboarding customers into a new solution
- Strong self-initiative and proactive problem solving
Benefits
- Medical, Dental, Vision, Life
- 401(k)