Automotive Service Manager
Lithia & DrivewayMedford, Oregon, United States
Posted March 17, 2026
Full Time
About the Company
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off. Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 145 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 20,000 people. As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process. Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire. We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations. Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
Job Description
As an Automotive Service Manager, you will lead a team of service staff, recruit and train new team members, and ensure customer satisfaction. You will also be responsible for administrative functions, such as reporting and month-end procedures. You will work in a fast-paced environment and will need to have excellent communication skills, attention to detail, and a strong sense of urgency.
Requirements
- Strong attention to detail and sense of urgency
- Excellent communication skills both written and oral
- Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
- Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Time Management – ability to prioritize workload and manage one’s own time
Benefits
- Competitive pay
- Opportunities for Career advancement
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability & Paid Life Insurance
- 401(k) Retirement Plan & Employee Stock Purchase Plan
- Vehicle Purchase Discounts
- Wellness Programs