IT Support Specialist
LithicNew York, New York, United States
Posted March 31, 2026
103000 - 140000 USD
Full Time
About the Company
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Job Description
Lithic is hiring an IT Support Specialist to own the internal IT support function of a rapidly growing fintech. The ideal candidate will have 3+ years of experience working in an IT-related role in a SaaS environment and excellent critical thinking skills.
Requirements
- Own end-to-end IT onboarding and offboarding
- Manage and triage the internal IT helpdesk
- Administer identity and access management
- Manage endpoint fleet using MDM
- Inventory, configure, and support company hardware
- Create and maintain IT documentation
- Identify patterns in ticket data and build automations
Benefits
- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical
- Work From Anywhere
- 3% cashback on card purchases
- Health, vision, and dental insurance
- HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD
