IT Support Specialist
Starr InsuranceNew York, New York, United States
Posted February 17, 2026
Full Time
About the Company
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Job Description
Starr Insurance Companies is a leading insurance and investment organization seeking an IT Support Specialist to perform analysis, diagnosis, and resolution of client device and application issues, as well as install and configure desktop, laptop, and mobile devices.
Requirements
- Perform both phone and on-site analysis, diagnosis, and resolution of client device and application issues for end users.
- Install, configure, test, maintain, monitor, and troubleshoot desktop, laptop, mobile devices and other client devices and related hardware and software to deliver required desktop service levels.
- Setup new hires: configure desktop/laptops, printer queues, email, and office phone and educate new users on IT processes.
- Manage a ticket queue through Service Desk platforms such as Remedyforce or ServiceNow by providing continual updates, communication, and resolutions.
- Shadow and perform basic system administration and engineering tasks as guided.
Benefits
- Bonuses
- First-class training and development opportunities
