LiveRamp is a data collaboration platform that offers flexibility to collaborate wherever data lives to support a wide range of data collaboration use cases. The company is looking for an Account Director, Brands to own value realization and adoption, lead renewals and risk mitigation, and drive overall revenue growth.
Requirements
- Strong leadership capabilities
- Ability to steer a group of internal stakeholders towards a common objective
- Motivating and project managing internal stakeholders
- Strong organizational capabilities
- Ability to plan ahead for what you need to do
- Resourcefulness
- Ability to source/obtain information that you don’t inherently possess
- Tact and presence
- Able to prepare for a C level conversation
- Ability to craft & present summary of value delivered from customer's perspective
- Strategic insight
- Ability to demonstrate an understanding of clients’ business goals and objectives
- Track record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets.
- Strong Relationship & Empathy
- Ability to digest how product/process change might impact customer’s business
- Ability to communicate why change is disruptive and empathize with customer
- Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity
- Minimum of 5 yrs as CSM/Account Director in a customer facing role
- History of growth in seniority of roles or size of accounts preferred
- Experience managing 15-20 $500k ARR+ accounts at once
- Strong negotiation/project management skills.
- Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side
- Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
- Familiarity with Salesforce or other CRM Software
- Experience drafting QBRs, executive summaries
- Experience managing renewals and partnering with Sales on upsells/cross-sells
Benefits
- Flexible paid time off
- Paid holidays
- Options for working from home
- Paid parental leave
- Comprehensive benefits package
- Medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more
- 401K matching plan—1:1 match up to 6% of salary
- Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
- RampRemote: A comprehensive office equipment and ergonomics program
