Player Protection Advisor

The main role of the Player Protection Advisor is to review members' accounts and activities for signs of harm and concern, carry out appropriate risk management for members and liaise directly with members showing a high level of concern to carry out interventions.

Requirements

• Robust investigative, risk analysis, assessment, and decision-making skills
• Strong organisational and prioritisation skills
• Ability to switch tasks when required and meet a tight deadline and to remain calm under pressure.
• Effective communication skills, both written and spoken.
• Ability to remain calm, empathetic and make decisions in stressful situations.
• Willing to work with people at all levels and in all functions, independently and as part of a larger team.

Benefits

• Company Performance bonus
• Hybrid working for all staff with flexible working opportunities
• Private Healthcare scheme + Employee Enhanced Assistance
• Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
• Subsidised gym membership
• Life Assurance (x3 salary)
• Contributory Pension Plan
• Daily snacks, quality coffee, soft drinks and regular socials