The Sales Manager will lead their department to exceed set targets, maintain high guest satisfaction, and execute the guest engagement model. They will be responsible for staff recruitment, development, and culture building, as well as financial outcomes and sales floor leadership.
Requirements
- Ensure the retail store team is fully staffed and trained
- Recruit, lead, and develop team members
- Develop a culture of passionate, high-performance teams
- Take ownership of the sales floor and financial outcomes
- Actively engage team members and guests to assess execution of the Guest Engagement Model
- Handle escalated guest situations and resolution
- Identify gaps and create business plans for people and process
- Set clear expectations and hold teams accountable for performance results
Benefits
- Overtime pay
- Reimbursement for expenses
- Team bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Vacation and paid sick leave
- Flex or health spending account
- Employee Assistance Program
- Holiday pay
- Life insurance