Lloyds Banking Group - Customer Support - Lisburn
Lloyds Banking GroupLisburn, Northern Ireland, United Kingdom
Posted April 10, 2026
Full Time
About the Company
Lloyds Banking Group is driven by a clear purpose; to help Britain prosper. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.
Job Description
A full-time branch-based opportunity working 35 hours per week. The role involves providing face-to-face support to customers, handling everyday banking tasks, and helping customers with digital banking independently.
Requirements
- A minimum of 12 months customer service experience
- A people person - honest and genuine, caring about helping people with their finances
- The ability to quickly build relationships to give customers a fantastic experience
- The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity
- The commitment to deliver on your promises and going above and beyond for your customer
- A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days' holiday (increases over time), with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies