Lloyds Banking Group - Customer Support - Workington
Lloyds Banking GroupWorkington
Posted April 7, 2026
26200 - 26200 GBP
Part Time
About the Company
Lloyds Banking Group is driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.
Job Description
A part-time branch-based opportunity working 17.5 hours per week, providing face-to-face support to customers, helping them through important moments and promoting digital services.
Requirements
- A minimum of 12 months customer service experience.
- A people person â Youâll be honest and genuine, caring about helping people with their finances.
- The ability to quickly build relationships to give customers a fantastic experience.
- The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity â taking time to resolve queries and giving our customers confidence in the service youâre providing.
- A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 daysâ holiday (increases over time), with bank holidays on top â pro rated for part time roles
- A range of wellbeing initiatives and generous parental leave policies