Financial Operations, Collections Representative (Remote - Philippines)

Loadsmart is seeking a proactive and results-driven Collections Representative to manage collections for accounts with high volume of invoices. The role requires strong problem-solving skills, ability to adapt to evolving processes and systems, and excellent communication skills. The successful candidate will ensure timely collections, support cash flow health, and strengthen customer relationships through thoughtful and efficient resolution of outstanding balances.

Requirements

• Fluency in English – both verbal and written
• Able to work in US-Central timezone
• 3+ years of experience with collections, finance, or accounts receivable
• Experience working in fast-paced, high-volume environments
• Proficiency with Excel and Google Workspace
• Familiarity with account reconciliation, payment application, and dispute resolution

Benefits

• Competitive base salaries
• Loadie Time Off - PTO and sick days without a limit