Load Operations Representative (Remote - Philippines)

Join Loadsmart, a growth-stage technology company, as a Load Operations Representative. Utilize phone, email, and other messaging tools to communicate with carriers and drivers, and support customer-specific service level agreements.

Requirements

• 1+ years of experience within brokerage/logistics
• Fluent in English - verbal and written
• Proven ability maintaining high levels of customer service
• Strong verbal and written communication skills
• Problem solving ability Out of the box thinker
• Familiarity with USA geography
• Go-getter attitude with the ability to come up with solutions to challenges
• Call center customer services experience a plus

Benefits

• Competitive monthly fixed compensation
• Access to hours paid (over 160 hours per month!)
• Signing bonus
• Loadie Time Off - PTO and sick days without a limit