Front Desk Supervisor - Centennial Plaza
Lodging and Leisure InvestmentsGulfport, Mississippi, United States
Posted January 30, 2026
Full Time
About the Company
Lodging and Leisure Investments operates upscale boutique hotels and restaurants, offering curated food and beverage experiences that include tapas-style small bites, fine wines, rare whiskeys, craft cocktails, and coffee shop services. The company focuses on delivering high-end hospitality and leisure experiences across its properties.
Job Description
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring efficient and effective guest service, and managing a team of Front Desk Agents. This role includes supervising the front desk staff, handling guest concerns, managing reservations, ensuring the smooth check-in/check-out process, and maintaining the front desk area's organization.
Requirements
- High school diploma or equivalent
- Previous experience in a hotel front desk or guest services role
- At least 1-2 years of supervisory or leadership experience in a hospitality setting
- Proficiency with hotel property management systems (PMS) and point-of-sale (POS) systems
- Experience with managing guest complaints and conflict resolution
Benefits
- Competitive pay, based on experience
- Possible benefits package, including health insurance, paid time off, and other employee perks
