Desktop Support Specialist
Loftware, Inc.Portsmouth, New Hampshire, United States
Posted March 4, 2026
Full Time
About the Company
Loftware is a global leader in product identification, delivering cloud‑based labeling and packaging solutions that enable real‑time collaboration across the entire supply chain. Their portfolio includes barcode, RFID, GS1 Digital Link, and Digital Product Passports, as well as artwork management tools that help brands accelerate time to market while maintaining regulatory compliance. By integrating with enterprise systems such as SAP and Oracle, Loftware provides end‑to‑end visibility from product development and supplier onboarding through manufacturing, warehousing, and consumer engagement. The company’s data‑driven approach and focus on bridging physical products with digital experiences set it apart in industries ranging from automotive and pharmaceuticals to consumer goods and retail. With offices worldwide and a culture that champions innovation and customer success, Loftware offers opportunities for professionals who thrive in a fast‑moving, technology‑centric environment.
Job Description
Loftware is seeking a Desktop Support Specialist to provide hands-on and remote support to employees globally, ensuring seamless onboarding and day-to-day operations across multiple regions and time zones.
Requirements
- Proven experience in a desktop support or service desk role.
- Ability to manage multiple priorities in a fast-paced, on-site environment.
- Foundational knowledge of computer hardware, operating systems (Windows and/or macOS), and common business applications.
- Basic understanding of networking concepts and troubleshooting.
- Strong problem-solving skills and eagerness to learn.
- Clear verbal and written communication skills with a customer-service mindset.
Benefits
- Generous Paid Time Off
- 401k Matching
