Manager, Customer Success
LogicGateUnited States
Posted January 30, 2026
115000 - 140000 USD
Full Time
About the Company
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities.
Job Description
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions. We are seeking a Manager, Customer Success to lead our Customer Success Management team and help customers navigate the complexities of GRC and achieve measurable outcomes with Risk Cloud.
Requirements
- 5+ years in Customer Success within the SaaS industry
- At least 2 years in a formal leadership or team-lead capacity
- Previous experience in GRC, Cybersecurity, or a similarly complex technical domain is highly preferred
- Experience managing or working with international accounts (EMEA/APAC) and understanding the complexities of global compliance standards (GDPR, ISO, etc.) is preferred but not required
- Proficient in CS tools (e.g., Planhat) and Salesforce to track health scores and forecast renewals, churn, and expansion
Benefits
- Competitive salary
- Variable compensation plans
- Equity options
- Flexible health and wellness benefits
- Generous PTO
- Annual Company Holidays
- Health Days
- Summer Fridays
- Access to LinkedIn Learning
- Regular People Leader training
- Internal Mentorship Program
