Customer Service Representative I (PT)
Lone Star National BankTexas, United States
Posted December 12, 2025
Part Time
About the Company
Lone Star National Bank, founded in 1983 in Pharr, Texas, offers comprehensive financial services tailored to the South Texas community. With a focus on building lasting relationships, the bank provides a full range of banking products while positioning itself as a trusted financial advisor. Its core pillars—customer service excellence, employee career development, community stewardship, and shareholder value—drive a culture of integrity and growth. Lone Star’s commitment to local prosperity and professional advancement sets it apart in the regional banking sector.
Job Description
The Customer Service Representative answers inbound customer telephone inquiries in a responsive and courteous manner, resolves customer questions and problems, and actively cross-sells bank products and services.
Requirements
- High school diploma or G.E.D.
- Six months of previous experience working in a customer service department, or similar operation
- Bilingual in English and Spanish
- PC literate with knowledge of spreadsheet, word processing, and internet
- Excellent verbal communication, organizational, interpersonal, and customer relations skills
Benefits
- Differential pay for working evenings, Saturdays, and Sundays
- Paid training programs and regulatory compliance training courses
