Provides technical support, maintenance, and troubleshooting for a wide range of printers and multifunction devices.
Requirements
- Diagnose and resolve printer hardware, software, and connectivity issues
- Install, configure, and maintain printers, copiers, and multifunction devices
- Perform routine firmware updates
- Coordinate with vendors for warranty repairs, parts ordering, and escalated support
- Track and maintain inventory of printers
- Documents troubleshooting steps, resolutions, and maintenance activities
- Provide user training on basic printer functions and best practices
- Support networked printing environments, including TCP/IP configuration and device mapping
- Maintain current knowledge of internal risk controls and loss prevention
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement