Analyste de support technique global - Analyste bilingue français

We're looking for a French-English bilingual analyst to join our global services team in Canada. You'll provide level 1 support for computer and communication systems, and contribute to the company's success by ensuring excellent service and collaborating with a multicultural team serving clients worldwide.

Requirements

• 1+ year of experience in a technical support role providing level I support in an assistance or support center
• Fluency in French and English in a professional environment
• Excellent written and verbal communication skills in French and English
• Ability to troubleshoot and resolve technical and procedural problems
• Ability to adapt to fluctuating client needs and manage high-stress situations

Benefits

• Complete package of social benefits from day one
• 3 weeks of vacation to start
• RRSP plan