Collections Specialist

Lowenstein Sandler is seeking a Collections Specialist to join their credit and collections department. The role requires a high level of professionalism, attention to detail, and the capacity to work collaboratively across multiple teams.

Requirements

• Manage the accounts receivable (AR) reminder statement process
• Engage with internal and external clients in a professional manner
• Maintain accurate and up-to-date information within the firm’s collections software and filing systems
• Investigate and resolve invoice discrepancies
• Assist with various ad hoc projects as assigned by management
• Initiate proactive and professional communication with clients to inquire about payment status
• Monitor and track client payment plans
• Escalate unresolved issues to Credit Managers
• Respond promptly to internal and external client inquiries
• Analyze client payment trends and deliver comprehensive updates to the Credit Manager
• Document collection efforts and outcomes accurately in ARCS2G
• Prepare, generate, and review reports prior to distribution
• Collaborate with Credit Managers to present proposed payment plans
• Work closely with the Revenue Team to identify and implement process improvements
• Conduct semi-yearly project to determine collectability of client AR and WIP

Benefits

• Medical
• Dental
• Vision
• Prescription drug
• Life insurance
• Disability
• FSAs
• 401K
• Paid time off