Lowenstein Sandler is seeking a Collections Specialist to join their credit and collections department. The role requires a high level of professionalism, attention to detail, and the capacity to work collaboratively across multiple teams.
Requirements
- Manage the accounts receivable (AR) reminder statement process
- Engage with internal and external clients in a professional manner
- Maintain accurate and up-to-date information within the firm’s collections software and filing systems
- Investigate and resolve invoice discrepancies
- Assist with various ad hoc projects as assigned by management
- Initiate proactive and professional communication with clients to inquire about payment status
- Monitor and track client payment plans
- Escalate unresolved issues to Credit Managers
- Respond promptly to internal and external client inquiries
- Analyze client payment trends and deliver comprehensive updates to the Credit Manager
- Document collection efforts and outcomes accurately in ARCS2G
- Prepare, generate, and review reports prior to distribution
- Collaborate with Credit Managers to present proposed payment plans
- Work closely with the Revenue Team to identify and implement process improvements
- Conduct semi-yearly project to determine collectability of client AR and WIP
Benefits
- Medical
- Dental
- Vision
- Prescription drug
- Life insurance
- Disability
- FSAs
- 401K
- Paid time off