Group Digital Workplace & Service Specialist

We are looking for a highly qualified and motivated Digital Workplace & Service Specialist to join our ICT team.

Requirements

• Define and manage the Digital Workplace strategy, integrating tools, processes, and physical/virtual spaces.
• Administer and govern the Microsoft 365 environment (SharePoint, Teams, OneDrive, Viva, Power Platform).
• Implement and oversee IT Service Management processes (Incident, Change, Request, Problem Management).
• Promote adoption and effective use of digital tools through training, communication, and change management initiatives.
• Coordinate external vendors and technology partners for Digital Workplace projects.
• Monitor KPI and SLA related to IT services and the digital workplace, driving continuous improvement initiatives.
• Support smart working and hybrid work strategies, ensuring alignment between physical and digital workspaces.

Benefits

• A dynamic and stimulating work environment
• Opportunities for professional growth and development
• Continuous training
• Flexible working hours and smart working